Last Updated: January 2026

U77 — Privacy Policy

Your privacy matters deeply to us at u77. This policy clearly explains what information we collect and why, how it is stored, and what rights you have over your data.

We Protecting Your Data Committed

Key pillars of u77's Privacy Policy at a glance

End-to-end encryption

All your personal and financial information is encrypted using TLS/SSL technology. No third party can read this data.

No Sale of Data

U77 never sells or rents your personal information to advertisers or third parties.

Your Control

You have full control to request access to, correction of, or deletion of your information.

Secure Storage

Your data is stored on secure, controlled servers. Only authorized personnel have access.

Cookie Transparency

We are transparent about why we use cookies and give you the option to disable non-essential ones.

Regular Reviews

Our Privacy Policy is updated regularly. Members are notified in advance of any changes.

1 Introduction

U77 is an online gaming platform operating under an international gaming license. We believe that every player's right to privacy is fundamental, and protecting that right is our responsibility.

This Privacy Policy applies to all u77 services, websites, and mobile applications. By using our services, you consent to the data collection and usage practices described in this policy.

If you have difficulty understanding any part of this policy or have any questions, please reach out to our support team. We are always happy to help.

U77 will never sell your data under any circumstances. That is our core commitment.

2 What information we collect

U77 collects different types of information for different purposes. Full details are outlined below:

Data Type Example Collection Methods
Identity-Related Name, date of birth, national ID number Registration Form
Communication-Related Email, mobile number, address Registration & Verification
Financial information Payment methods, transaction history Deposits & withdrawals
Usage-Related Game history, login times, betting patterns Automatically
Technical Data IP address, device type, browser Automatically

We only collect information that is necessary to provide our services. Requesting unnecessary data goes against our policy.

Some data collection is mandatory to meet legal obligations, such as AML/KYC verification.

3 Why we use your information

U77 uses your information for the following purposes:

  • To register your account and verify your identity.
  • To manage gaming services, payments, and withdrawal processing.
  • To meet legal obligations related to fraud prevention and anti-money laundering.
  • To enhance your gaming experience and send you relevant offers.
  • To provide customer support and technical assistance.
  • To monitor member gaming behavior and ensure responsible gaming.
  • To improve our services and develop new features.

We never send marketing messages without your consent. You can opt out of marketing communications at any time from your account settings.

4 Who we share your information with

U77 shares your information only in limited circumstances and strictly on a need-to-know basis:

  • Payment Providers: Only the minimum necessary data is shared with verified payment gateways to process transactions.
  • Game providers: Limited technical data shared with third-party game software providers for the purpose of running games.
  • Legal authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Security Providers: With specialist security service providers for fraud detection and prevention.

U77 never sells or transfers your information to advertising companies, data brokers, or any third party for commercial purposes.

All third parties with whom data is shared are contractually required to maintain the same standard of privacy protection as u77.

5 Cookies & Tracking

U77's website and app use cookies and similar technologies. Cookies are small data files stored on your device.

  • Essential cookies: Required for the platform to function properly, such as login sessions.
  • Functional cookies: Helps remember your preferences and settings.
  • Analytics Cookies: Used to understand and improve platform usage.

You can manage cookie preferences at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

We do not use third-party advertising tracking cookies.

6 Data Retention Period

U77 retains your information for as long as necessary or as required by law:

  • Account-related information is retained for as long as the account remains active.
  • Transaction data may be retained for 5 to 7 years as required by law.
  • KYC information must be retained for a specified period even after an account is closed.
  • Customer service records are typically retained for up to 2 years.

Once legal retention periods expire, unnecessary data is securely deleted or anonymized.

7 Your Rights

As a u77 member, you have the following rights regarding your personal information:

Right to access your data

You have the right to know what information we hold about you.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances.

Right to data portability

You may request a copy of your data in a machine-readable format.

Right to Opt Out of Marketing

You always have the right to opt out of any marketing communications.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Certain data may not be deletable due to legal obligations. In such cases, we will inform you of the reason.

8 Child Protection

U77's services are intended exclusively for users aged 18 and above. We do not collect or store data from anyone under 18 under any circumstances.

If a minor has accidentally registered on u77, we urge their parent or guardian to contact our support team immediately. We will promptly close the account and delete all associated data.

A strict age verification process is applied at registration. Documentation may be requested to confirm you are 18+.

9 Policy Changes

U77 may update this Privacy Policy from time to time. Changes may be driven by legal requirements, the introduction of new services, or security improvements.

For significant changes, we will notify members in advance via account notification or email. The date of the latest update is always shown at the top of this page under "Last Updated".

Continued use of u77 after any policy update will be considered acceptance of the revised terms.

10 Contact

For any privacy questions, complaints, or requests to exercise your rights, please contact us:

  • Live Chat: Chat directly on the platform (available 24/7)
  • Email: [email protected] (typically responded to within 48 hours)

We are always ready to assist you with any questions about your privacy. Our commitment to protecting your data is unwavering.

Complex privacy-related requests are generally handled within 30 business days.

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Your privacy is protected — play without worry

Your data is safe at u77 — play with peace of mind. Join today and experience Bangladesh's most trusted gaming platform.

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